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Customizable Automated Attendant
With up to 300 users of auto-attendant scripts (AA scripts), you can custom design different auto-attendant per line, per time period, with different greetings, call handling, etc.
Automatic Call Distribution
Calls can be evenly distributed among group members, providing enhanced call flow control.
Easy PBX Integration
The IM1200 provides a simple way to integrate with the PBX by selecting the PBX from the list of pre-defined systems or by using the friendly setup Wizard.
Dynamic Message Notification
You can receive message notification per your scheduled time period, interval, retry count, via extension, message lamp, pager, external/mobile phone, and e-mail.
Personal Distribution List
Each mailbox owner can define their own personal distribution list for message forwarding and broadcasting, which greatly simplifies sending the same message to multiple recipients.
Call Management
Calls can be managed by functions such as Automatic Call Forwarding and Do-Not-Disturb mode settings. Messages can also be automatically forwarded to designated mailboxes.
Non-Disruptive System Upgrade and Backup
You can conduct software upgrade and system backup while the IM1200 continues its normal operation. The backup operation will save the system parameters as well as personal mailbox settings and greetings to designated storage where they can be retrieved later as needed .
Real-time Network and Live Monitor
The IM1200 constantly monitors and keeps track of system activities to provide simple and quick system sanity check for the administrator. A line monitor that captures inbound and out-bound DTMF signals for the voice channels is useful for field diagnostics.
Network Voice Mail Management Software (VMS)
It offers easy graphical user interface to set up and maintain the system via the network. Designed with archive structures, you can have access and full maintenance control from wherever the network is available.
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